How does the store setup period work?
When you create your store, you receive up to 14 free days to add content, customize, and preview without a bank card. You can activate commission or subscription anytime before the window ends, and customer orders start only after successful activation.
Who is monthly subscription suitable for?
It is suitable for stores with regular or higher eligible sales that prefer a predictable monthly platform cost and zero commission on covered new orders.
Will my store close if I do not renew the subscription?
The store does not close because of subscription expiry alone. Subscription coverage continues during grace. After grace, new orders return to commission billing and operating-balance conditions apply.
What happens during the grace period?
Subscription coverage remains valid, and covered new orders stay commission-free. Adding sufficient balance can complete renewal automatically during the grace period.
What happens after the grace period?
Subscription coverage ends and new orders automatically return to commission billing.
Will I lose my store data?
Subscription expiry does not delete store data. This page does not promise a retention period not stated in platform policy.
Can I receive new orders after subscription expiry?
Yes, when the account meets commission-model requirements, has sufficient operating balance, and has no financial restriction preventing checkout.
Can I process existing orders?
Yes, unless the order or account is restricted because of pending commission or insufficient operating balance.
Can I move between commission and subscription?
You can activate subscription after meeting its requirements and settling previous obligations. When coverage ends, new orders automatically return to commission billing.
Are Egypt and Saudi Arabia prices different?
Yes. Subscription pricing is tied to the account country and currency. Selecting a display country on this page does not change your actual account country or currency.
When should you move to monthly subscription?
Based on the current displayed price and rate, subscription may become more suitable when eligible discounted product sales approach 49,990.00 ج.م per month. The estimate excludes shipping and tax.
